Question 1

Is the Class Action Locator service free to use?

Accepted Answer

Yes, joining our waitlist and receiving notifications is completely free. We do not charge any fees for our service.

Question 2

How do you find class actions that I am eligible for?

Accepted Answer

Our secure platform uses the information you provide about your past purchases and location to automatically match you with relevant class action lawsuits and legal settlements as they become available.

Question 3

Is my personal information safe with you?

Accepted Answer

Absolutely. We use industry-standard security measures and data encryption to protect your information. Your privacy is our top priority, and we will never share your data without your explicit permission.

Question 4

How long is the waitlist?

Accepted Answer

Due to high demand, we've implemented a waitlist to ensure a smooth onboarding process. While we can't provide an exact timeframe, we are working hard to onboard new users as quickly as possible and will notify you as soon as your spot is ready.

Question 5

What happens once I am notified of a claim?

Accepted Answer

When you are notified of an eligible claim, we will provide you with all the necessary information, including details about the settlement and clear instructions on how to file a claim.

Question 6

Is my client data secure on Legal Lookup?

Accepted Answer

Yes. Legal Lookup uses bank-grade encryption, role-based access controls, and secure cloud hosting to ensure your data is protected and compliant with legal industry standards.

Question 7

Does Legal Lookup support time tracking and billing?

Accepted Answer

Yes. You can track billable hours, create detailed invoices, and accept payments—making it easy to stay on top of your firm's finances.

Question 8

Is Legal Lookup suitable for solo attorneys and small firms?

Accepted Answer

Definitely. Legal Lookup is designed to scale with your firm—whether you're a solo practitioner or part of a growing team.

Question 9

Can I access Legal Lookup from my phone or tablet?

Accepted Answer

Yes. Legal Lookup is cloud-based and mobile-responsive, so you can access your cases, documents, and tasks from any device, anywhere.

Question 10

What kind of support and training do you offer?

Accepted Answer

We provide live onboarding sessions, help center resources, and responsive customer support via chat and email to ensure you get the most out of Legal Lookup.

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